StudyMax Refund Policy
Last updated: 24 May 2025

At StudyMax, we want you to be delighted with your subscription. If you’re not entirely satisfied, our refund policy ensures clarity and fairness.

 

1. Eligibility for Refund

• 14-Day Money-Back Guarantee: You may request a full refund of your initial subscription fee within 14 days of your first purchase.

• Subscription Types: This guarantee applies to both monthly and annual subscriptions on the Essential and Insight plans.

• One Refund per User: Each user account is eligible for one money-back guarantee across all plans.

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2. How to Request a Refund

1. Email Support: Send your refund request to studymaxnotifier@gmail.com with the subject line “Refund Request.”

2. Include Details: Provide your account email address, plan type (Essential or Insight), and date of purchase.

3. Processing Time: We aim to process all refund requests within 5 working days of receipt.

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3. Post-Guarantee Refunds

• No Partial Refunds: After the 14-day period following your initial purchase, we do not offer partial or prorated refunds for cancellations.

• Cancellation without Refund: You may cancel at any time to avoid future charges, but no refund will be issued for any unused portion of a billing period.

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4. Refund Method

• Refunds will be issued to the original payment method.

• It may take up to 7–10 working days for the refunded amount to appear in your account, depending on your bank or payment provider.

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5. Contact Us

If you have any questions about this policy or need assistance, please contact us at studymaxnotifier@gmail.com

Thank you for choosing StudyMax — we appreciate your trust in us!